Shipping & Returns
Domestic: All orders are shipped Monday through Friday excluding U.S. holidays and weekends. Domestic shipping is available through USPS.
International: All orders are shipped Monday through Friday excluding U.S. holidays and weekends. International shipping is available through USPS for the following areas: Australia, Belgium, Canada, France, Germany, Greece, Hong Kong SAR, Ireland, Italy, Japan, Netherlands, New Zealand, Singapore, Spain, Switzerland, United Kingdom
US Shipments can take up to 7 business days for delivery. For all orders outside of the U.S. please use the shipping estimates shown at checkout. Please note that since these are made to order, there is a 1-2 week processing time prior to shipment for non-custom nail sets. Custom nail sets may take longer.
Please provide accurate city, state, zip code and apt. # if applicable, and be sure to double check that all fields have correct information. Abbreviations, misspellings, and other typos that result in delivery errors might be shipped back to us. Note: we make every effort to re-ship; if we can’t reach you within 10 business days, we will cancel your order and refund your purchase price to the original form of payment.
Please verify that your billing information matches your credit card billing address. Name/street/city/state/zip/apt #, address must match EXACTLY, with no typos or misspellings. If any numbers are different, the order cannot be processed. Be sure to correctly spell city names and avoid abbreviations unless that is how this information appears on your statement. (Contact your financial institution to verify the exact billing address of your credit card account.)
MISSING/LOST PACKAGES, DAMAGED/STOLEN ITEMS
In order to prevent fraudulent claims, we cannot be responsible for packages once in the possession of the USPS service. If your package is stolen/lost or damaged by USPS we cannot replace the items. All lost packages are the responsibility of USPS. Please contact the nearest USPS to resolve any shipment issues.
Question or concerns? Please email firstname.lastname@example.org.